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School of Business, Management & Entrepreneurship

Diploma in Hotel Management

Learn hospitality operations, guest service, food and beverage basics and hotel administration skills.

Diploma in Hotel Management course banner
Programme Focus Hospitality · Guest Service · Hotel Operations
LevelDiploma
Duration1 Year / 2 Years
Eligibility12th Pass or Equivalent
SchoolBusiness & Management
Programme Overview

Learn the service, systems and supervision behind modern hotels.

The Diploma in Hotel Management is designed for learners who want to enter the hospitality sector with practical operational knowledge. The programme introduces the core working areas of hotels—rooms division, front office, food and beverage, housekeeping, guest handling and revenue awareness—so students can understand how service businesses run day to day.

Opticon Eduserv supports students with course selection, documentation and admission guidance while keeping the page ready for institution-specific fee, intake and counselling updates.

01

Guest Experience

Understand service standards, communication, guest handling and hospitality etiquette.

02

Hotel Operations

Explore front office, housekeeping, F&B and room operations as connected departments.

03

Career Readiness

Build professional discipline, grooming, teamwork and customer-first decision making.

Admission Support

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  • Eligibility guidance
  • Course and college comparison
  • Application support
  • Career pathway discussion
What You Will Learn

Hospitality skills organised around real hotel departments.

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Front Office

Reception & reservations

Guest check-in, check-out, room allocation and reservation basics.

F&B Service

Restaurant operations

Service sequence, table setup, guest interaction and banquet awareness.

Housekeeping

Rooms & standards

Room upkeep, cleanliness, linen handling and quality checkpoints.

Operations

Hotel coordination

Understand how departments work together to create smooth guest experiences.

Career Pathways

Step into guest-facing and hotel operations roles.

After completing this diploma, students can explore entry-level roles across hotels, resorts, restaurants, clubs, hospitality service companies and guest-service departments.

01Hotel Operations ExecutiveSupport daily property operations and department coordination.
02Front Office AssociateHandle guest queries, reservations, check-in and check-out processes.
03Guest Relations ExecutiveDeliver service support and maintain guest satisfaction standards.
04F&B / Housekeeping Supervisor TraineeBegin a supervisory path in service or rooms division.
Student Journey

From hospitality basics to workplace confidence.

01FoundationUnderstand hotel departments and service etiquette.
02PracticeLearn front-office, F&B and housekeeping workflows.
03Career DirectionPrepare for entry-level hospitality operations roles.
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